QUESTIONWhat products and solutions does SINELINK provide?

SINELINK's portfolio includes six category routes: Solar DC Cables, PV Connectors, AC Cables, Residential Energy Storage Systems, Commercial and Industrial Energy Storage Systems, and EV Charging Solutions. Each category contains product pages, technical resources and related application links.

QUESTIONWhich page should I use for a complete application package?

Use the Solutions Hub to choose from five project routes: Commercial and Industrial Energy Storage, Photovoltaic Power Station Overall Cable Solution, Residential Energy Solutions, Utility-Scale Solar Projects, and EV Charging Solutions. These pages explain the application scope, the likely product families and the information needed for a quotation or technical discussion.

QUESTIONWhat information should I prepare before asking for a recommendation?

Share the country or application market, electrical system, rated voltage or power, operating environment, drawings if available, estimated quantity, target delivery date and any required standard. This helps SINELINK direct you to the right product family and identify items that require exact-model confirmation.

QUESTIONHow do I select a solar DC cable?

Solar DC cable selection normally starts with system voltage, conductor size, installation route, temperature, UV exposure, mechanical protection and applicable standard. For an initial method, read the Solar DC Cable Selection Guide. Final selection should be confirmed against the project design and local requirements.

QUESTIONCan H1Z2Z2-K solar cable be installed underground?

Do not assume that a solar cable is suitable for direct burial only because it is used outdoors. The installation method, ducts, trench conditions, mechanical protection, water exposure and local code must be checked. See Can H1Z2Z2-K Solar Cable Be Buried or Used in a Trench? for the key considerations.

QUESTIONWill any PV cable fit any PV connector?

No. Cable outside diameter, conductor construction, crimping method, connector specification and the manufacturer's approved mating conditions all matter. Review Solar Cable and PV Connector Compatibility before finalizing the connection arrangement.

QUESTIONCan connectors from different manufacturers be mated together?

Do not assume cross-manufacturer mating is acceptable based on a similar appearance. Use only the connection arrangement permitted by the applicable product documentation and project requirements. If a mixed arrangement is being considered, provide the exact connector models for review.

QUESTIONHow do I choose an AC cable for a solar or storage project?

AC cable selection depends on the voltage level, current, installation route, conductor size, insulation type, environmental conditions and applicable standard. Start from the AC Cables category, then send the electrical and installation information for a more specific discussion.

QUESTIONWhat is the difference between residential and commercial energy storage?

Residential energy storage is generally evaluated around household solar self-consumption, backup loads, inverter compatibility and local installation rules. Commercial and industrial storage is evaluated around facility load profiles, demand management, operating objectives, site interfaces, grid requirements and project responsibilities. Use the relevant product category or solution page to start the discussion.

QUESTIONHow do I estimate the right energy storage capacity?

Capacity cannot be selected from a single kWh number alone. Required inputs may include load data, peak demand, intended backup loads, solar generation, operating schedule, target discharge duration, site constraints and local grid rules. Final sizing and protection design remain project-specific.

QUESTIONWhat is included in a battery energy storage system?

A BESS discussion may involve battery modules or cabinets, battery management, power conversion, control, protection, thermal management, enclosure or container configuration, cables and site interfaces. The exact supply boundary varies by model and project. Read Battery Energy Storage System (BESS): Complete Guide for an initial overview.

QUESTIONCan an energy storage system operate during a grid outage?

Backup or off-grid operation depends on the selected equipment, wiring architecture, transfer arrangement, protection design, approved operating mode and local rules. It must be confirmed for the exact project rather than assumed for every storage system.

QUESTIONHow do I choose EV charging equipment?

Start with the vehicle type, charging power, dwell time, number of charging points, site load capacity, installation environment, payment or management needs and future expansion plan. Visit EV Charging Solutions to identify the relevant product and application route.

QUESTIONWhich certifications are available?

Certification availability depends on the exact product, model, configuration and destination market. Do not rely on a general category claim. Ask for the applicable certificate and datasheet for the model under consideration.

QUESTIONHow can I verify a solar cable certificate?

Check the certificate holder, product designation, standard, issue date, validity information and scope of certification. The guide How to Verify a TÜV Solar Cable Certificate explains the review points.

QUESTIONWhere can I download product information?

Visit the Download Center for available catalogues, datasheets and technical resources. For project use, request the current document for the exact product model and configuration.

QUESTIONHow is compatibility confirmed?

Compatibility is checked from exact model information, electrical ratings, interfaces, dimensions, approved accessories, drawings, certificates and project conditions. General product-family information is useful for initial screening but is not a substitute for exact-model confirmation.

QUESTIONCan SINELINK customize products?

Available customization may include cable length, conductor size, color, printing, packaging, connector assembly, labels or other model-dependent features. Feasibility depends on the product family, applicable standards, order quantity and technical review.

QUESTIONWhat is the minimum order quantity?

Minimum order quantity depends on the product, customization level, packaging and production arrangement. Request a quotation with the product model, quantity and destination market for confirmation.

QUESTIONWhat is the lead time?

Lead time depends on the product type, order quantity, customization, document confirmation, production schedule and shipping arrangement. It is confirmed in the quotation or order discussion.

QUESTIONCan I request a sample?

Sample availability, cost, delivery method and documentation depend on the product and request. Send the product model, intended application and destination country to discuss the appropriate sample route.

QUESTIONWhat is needed for a quotation?

Provide the product model or application, technical requirements, quantity, destination country, required delivery date, preferred trade term and any labeling, packaging or document needs.

QUESTIONCan SINELINK arrange shipping?

Shipping options are discussed according to the product, order scope, destination, packaging, trade term and project schedule. Confirm the required delivery point and documentation needs during the quotation process.

QUESTIONWhat warranty applies?

Warranty terms are product- and model-specific. Refer to the applicable quotation, contract and product documentation for the exact warranty scope, conditions and responsibilities.

QUESTIONWhere can I see SINELINK applications or project examples?

Visit the Projects page for available application references. Project information is presented according to authorized materials and available scope.

QUESTIONHow do I contact SINELINK for product selection or a quotation?

Use the Contact Us page or send your request to sales@sinelinkenergy.com. Include your product list, application, quantity, destination market and target schedule so the request can be routed efficiently.